Aqara Philippines

Camera Hub G3

Menu

FAQs

Ark technology is a distributed multi-level localized disaster recovery technology in the Aqara smart home system. Currently, Ark technology has been updated to version 2.0. It includes hub local automation capability, multi-hub standby replacement, proxy hub disaster recovery,etc. When cloud servers, Internet, router, hub running faults, it can provide disaster recovery protection against these issues at multiple levels, try to ensure local automation and scenario execution, and enhance the reliability and stability of the Aqara smart home system.
When Aqara hub products (Like Hub M3, Hub M2, Air Conditioning P3, Camera Hub G3 ) function fail or power off, some Zigbee devices which been connected to them can act as a "proxy hub", and the "proxy hub" is responsible for the execution of some basic local automation and scenarios.

Magic Switch S1 (requires firmware version no less than 5.2.6_0559)
Curtain Controller C3 (requires firmware version no less than 0.0.0_0012)
LED Strip T1 (requires firmware version no less than 0.0.0_2729)
Smart Lightstrip Driver (requires firmware version no less than 0.0.0_0024)
Ceiling Light T1 (requires firmware version no less than 0.0.0_0026)
Spotlight V1 (requires firmware version no less than 0.0.0_0025)
Smart Plug H2 (requires firmware version no less than 0.0.0_0027)

  1. The poxy disaster recovery involves the collaboration of various devices in the whole system, so you need update the firmware of the device (including hub, proxy hub, other Zigbee Router) to the latest version, making sure they have the collatboration capabilities. If the firmware of some devices is not up-to-date and does not have the coordination capabilities of Ark proxy gateway technology, it may cause the proxy gateway to fail to trigger and execute some automated scenarios.
  2. In addition, proxy gateway disaster recovery technology, as a disaster recovery means in extreme cases, can only support some simple automation conditions and actions (such as turn on/off the device). For some complex automation, there may be situations that cannot be supported.
After the gesture recognition function is turned on, it will take up more hardware computing resources, and can no longer open the face, humanoid and pet recognition and related PTZ linkage functions. After closing gesture recognition, other AI functions can be used normally.
The gesture recognition function can be used as the execution condition of automatic control, and the linkage control of the sub-device is realized by making a specified static gesture in front of the camera. It is an active behavior initiated by the user, and it is not used as an alarm event to report messages and record videos.
  1. The facial recognition function can be used as a home alert or automated execution condition to realize functions such as detecting the face of a stranger or a marked person to report alarm information and triggering execution automation.
  2. Using the facial recognition function for the first time, the APP will guide the user to add and synchronize face information to the camera. The face information is stored in the cloud server on a household basis. Users can synchronize face information to multiple G3 cameras to achieve batch operation. They can also add and import faces in the face management interface of the device's settings option. Users can actively delete face information. After restoring the factory settings, all uploaded face information will be cleared.
In order to ensure the speed and experience of firmware upgrade, the process of AI functions (including face, humanoid, gesture, pet recognition) will be interrupted during the upgrade process, so the above-mentioned relevant AI functions cannot be experienced during the upgrade process, and can be used normally after the upgrade is completed.
Gesture, face, humanoid, and pet recognition algorithms all rely on image color information. The video in night vision mode is a grey release image, which will affect the effect of AI recognition. It is recommended to experience it only in color mode.
Aqara Camera Hub G3 applies variable bitrate technology to ensure the 2K Full HD video under various working conditions, and the maximal bitrate is 3.5Mbps when the camera is rotating. To ensure smooth remote viewing, the uplink and downlink bandwidth are required to be higher than that bitrate.
After manually adjusting the position of the gimbal by hand when the device is powered on, it will cause disorder in the memory of the device position. You need to click the one-click calibration function of the gimbal in the Settings-Gimbal Settings to recalibrate the gimbal in order to normally control the gimbal to the maximum position.
The minimum screen size of the code scanning terminal (such as mobile phone and pad) supported by the camera is 4.7 inches, with the name and password of WLAN of up to 32 ASCII characters (numbers, letters, special symbols), and the best code scanning distance between the QR code and the camera is 8-20cm.
  1. The camera supports 128GB MicroSD card and supports the exFat and FAT32 formats
  2. Yes. After the device connects to the network successfully, the videos to be saved on the MicroSD card can still be recorded in case of any network disconnection, but these videos saved on the MicroSD card cannot be viewed remotely via app.
  1. The associated events label mean that the local video recorded by camera can be marked by different events. For example, if the door and window sensor is enabled or the camera detects any motion, the camera will mark the time and location of this event in the video footage saved in the MicroSD card for further retrieve.
  2. Configuration path: “Settings” - “More Settings” - “Alert Setting”, select “Trigger Device” - “Color” - “Save” of the associated events.
There is no limit to the number of client-side connections. It is recommended that up to 4 users watch at the same time, because the more connections, the more processor resources the device consumes (too many user connections will cause real-time picture lags, delays, etc.).
After adding the device to the Apple Home APP, a HomePod or Apple TV (tvOS 11.0 or above) or an iPad (iOS 12.0 or above) that has been set up as the household pivot is required to achieve remote control. Refer to the prompts of Apple Home APP for specific operation.
A standard 1/4 "nut hole is reserved at the bottom of the Aqara Smart Camera G3 (Hub Version), which is suitable for bracket access with 1/4" screws. You can choose the mounting bracket recommended by Aqara choose the bracket that supports the above connection method for wall and ceiling mounting.
Enter the App, click the upper right corner "Settings" - “More Settings” - “Camera Settings” - “Video Settings” - “Installation Methods”, select "Place Upside Down", and the PTZ control and video display will work properly.
The camera supports 2.4/5GHz dual-band Wi-Fi network, and the Wi-Fi networks with WEP, WPA/WPA2, WPA3, WPA-PSK/WPA2-PSK security and encryption mechanism.
Using the infrared remote control function, you can add the target appliance to be remotely controlled, and control the appliance through the APP instead of the remote control. If the appliance to be remotely controlled is not in the supported list, you can also learn and add it through "customization". This function only supports adding infrared control type remote controls.
The functions related to camera PTZ control are unavailable temporarily in Apple Home APP until the subsequent update version supports such functions. However, the camera can control the rotation of the PTZ via the Aqara Home APP.
The maximum horizontal rotation angle is 340° and the maximum vertical rotation angle is 45° (30° up and 15° down)

Discover more from Aqara Philippines

Subscribe now to keep reading and get access to the full archive.

Continue reading