Camera Hub G5 Pro

This product can still output color images under extremely low illumination, but the lower the illumination, the lower the video frame rate will become, the more image noise will increase, and the image quality will deteriorate, which will affect the AI ​​recognition accuracy and the identification of image details. When the above situation occurs, please start the fill light according to actual needs and adjust it to the appropriate brightness to improve image quality.

Without the fill light, the minimum illumination for the camera to enable AI recognition is 0.25 Lux. Below this illumination, the recognition rate will drop sharply. At the same time, the AI ​​recognition distance under low illumination will be significantly shorter than that during the day. It is recommended to turn on the spotlight at night or in a poorly-lit environment and adjust the brightness to 100% to improve the AI ​​recognition.

RTSP is an audio & video streaming protocol that can create video connections with third-party clients in a local area network. For example, this product can establish video connections with NVR devices, VLC players, Home Assistant, etc. through RTSP. The username and password of RTSP will not be changed after power off and restarting the camera, but they will after resetting the device. Please reconfigure the docking with third-party clients.

This product only supports connecting to the network through a network cable, not Wi-Fi.

This product can support the access of Zigbee devices and Thread devices at the same time. The upper limit of Zigbee devices is 127, while the number of Thread devices is not limited for the time being. However, for a better user experience, we recommend that the gateway only connect to sub-devices of the same protocol. If sub-devices of two protocols are connected at the same time, we recommend that the total number of devices does not exceed 40.

In outdoor environments (especially in summer in low-latitude areas), the difference between Person infrared thermal radiation and natural thermal radiation in the environment is small, which makes the PIR sensor insensitive and significantly reduces the accuracy and distance of Person detection. It is recommended to turn on this function when used indoors, and turn on the Person detection function instead when used outdoors.

When the Anti-Theft Lock function is enabled, users will not be able to unbind the device from the account by quickly pressing the device function key 10 times. The device owner must delete the device from the App before it can be bound to another account again. This can prevent the device from being stolen and still being used illegally.

After enabling the vehicle recognition function, the camera can detect whether there is a vehicle in the picture. When the vehicle picture captured by the camera is marked from the vehicle library of the App, the function of identifying the designated vehicle can also be realized. The vehicle recognition can determine whether it is the target vehicle by matching the shape, color and other characteristics of the vehicle (recognition that not based on plates may lead to false recognition). In this way, the automatic linkage function when the designated vehicle appears can be configured. At the same time, the vehicle detection function can also detect whether the vehicle is approaching or away from the camera, so as to control the switch of the garage door

1. According to the App's instructions, install the camera in the correct position to ensure that the camera can capture a large enough surface area of the vehicle;
2. Turning on the fill light in a low-light environment can effectively improve the accuracy of vehicle recognition;
3. Since vehicle recognition is achieved through the appearance and color matching results of the vehicle, there is a certain probability of mismatching (for example, when the same model appears in the picture at the same time). By making special marks on the appearance and color of the specified vehicle (such as adding a personalized logo, affixing a personalized car cover color, etc.), it can effectively distinguish other vehicles of the same model.

The outdoor protection grade of this product complies with the IP65 specification and can work in indoor and outdoor environments with a temperature range of -30℃~+50℃ and a humidity of 0%~95% without condensation.

When restoring the camera to factory settings, you need to open the tail screw and remove the back cover before pressing the setting button. After pressing the button, be sure to install the back cover in the correct direction and tighten the screws to ensure that the back cover and the product body are well sealed.

This product supports PoE protocol IEEE 802.3af, supports up to 13W power, and can be connected to a PoE network switch using an Ethernet cable ≤100 meters long.

No, the camera has a built-in 32GB (some models only support 8GB) eMMC storage. Users cannot expand the storage space by themselves, but can expand the local storage space by connecting to a NAS storage server.

Red - person detected Green - package detected Cyan (light blue) - vehicle detected Blue - pet detected Yellow - face recognized

Please pay attention to the installation height and position of the camera. When the installation height is too high or the detected target in the camera video screen is very small, it does not meet the minimum target size requirement for AI detection. The camera will filter these detected targets, so the camera will not trigger any AI alarm events and record.

Aqara HomeGuardian is a DIY modular security system that integrates hardware—including cameras, sensors, and other smart devices—with software services such as automatic event logging, 90-day cloud video storage, and instant alarm notifications. It supports four configurable security modes, enabling personalized settings based on occupancy status (home or away) and time of day (day or night).

Yes, the G5 Pro supports advanced Matter bridging, allowing Aqara-specific scenes and signals to synchronize with Matter-compatible ecosystems such as Home Assistant. To add Aqara or third-party Matter devices, you'll need a hub with a Matter controller, and the G5 Pro serves as one of these controllers. Aqara Home currently supports Matter device types including lights, thermostats, outlets, switches, buttons, and a wide range of sensors—such as presence, light, door/window, temperature, and humidity sensors—with support for additional device categories coming soon.