Aqara Philippines

FAQs

  1. Install the Aqara Home app, and enable Wi-Fi and Bluetooth.
  2. Reset the device to factory settings (press any button 10 times continuously) to enter network setup (first-time device adding will automatically enter networking), which shows slow-blinking indicator.
  3. In the Aqara Home app, tap Add Accessory, scan the Matter code on the button, select Zigbee under Switch Protocol page. Proceed following the app's instruction.
  1. Install the Aqara Home app, and enable Wi-Fi and Bluetooth.
  2. Reset the device to factory settings (press any button 10 times continuously), then enter network setup.
  3. In the Aqara Home app, tap Add Accessory, keep the phone close to the device, and light switch H2 US will show in the app's discovery section (at the top left). Tap the icon and select Thread under Switch Protocol page. Proceed following the app's instruction.
The default protocol is Thread. Note: Factory reset will not change the current protocol until you switch to your desired one.
After restoring factory settings, check the LED indicator light to identify current protocol during device adding: Green blinking: Thread protocol Yellow blinking: Zigbee protocol Red: Adding Timeout
Yes. Light Switch H2 US supports both no-neutral and with-neutral wiring, regardless of your home wiring setup. It can be installed easily with no worries about compatibility.
When not added to network, it will enter networking mode (green indicator light blinks) when first powered on. After adding, to reset the device, you need to: Double-press any upper button, then press and hold it for 5 seconds until the green indicator light starts blinking. This indicates that the device is in networking mode. Note that button with no relay control cannot be used for resetting.
Press any button 10 times continuously, then the green indicator light starts flashing, meaning it's in networking mode.
Resetting will delete all network configurations. Restoring to factory settings will not only clear all network configurations but also reset all user configurations to factory defaults.
Typically, the live wire is black or red, the neutral wire is white or grey, the ground wire is green or green with yellow stripe, and the load wire is typically black or brown. It is recommended to have a professional electrician use specialized tools to perform a test before installation.
If the wiring is incorrect, the wall switch may fail to operate or even short-circuit, potentially causing damage. Be sure to follow the wiring instructions carefully or consult a professional electrician for installation.

To use the device with a particular Matter ecosystem (Thread Mode), a Matter Controller of this ecosystem and a Thread Border Router are required.

  1. Double-press any button, then press and hold it for 5 seconds until the blue indicator light starts blinking. This indicates that the device is in networking mode.
  2. Open the app that supports Matter, scan the Matter code on the manual or product, or enter the setup code to add the device to the app.
  3. Proceed following the app's instruction. To use the device in Aqara Home (Thread Mode), an Aqara Hub with border router function (for example, Hub M3) is required:

 

  1. Double-press any button, then press and hold it for 5 seconds until the blue indicator light starts blinking. This indicates that the device is in networking mode.
  2. In the Aqara Home app, tap Add Accessory, choose light switch H2 US. Scan the Matter code on the manual or product, or enter the setup code to add the device to the app. Select Thread under Switch Protocol page.
  3. Proceed following the app's instruction. To use the device in Aqara Home (Zigbee Mode), an Aqara Zigbee Hub is required:

 

  1. Double-press any button, then press and hold it for 5 seconds until the blue indicator light starts blinking. This indicates that the device is in networking mode.
  2. In the Aqara Home app, tap Add Accessory, keep the phone close to the device, and light switch H2 US will show in the app's discovery section (at the top left). Tap the icon and select Zigbee under Switch Protocol page.
  3. Proceed following the app's instruction.
In the case where there is one wall separating the Light Switch H2 US from the hub/border router, the communication distance can reach 10-20 meters. However, if there are multiple walls in between, it is recommended to position the devices as close to each other as possible for optimal communication.
In a 3-way wiring setup, the wiring distance between the new switch and the old switch can be up to 20 meters. To achieve the best experience, we strongly recommend using two Aqara Light Switch H2 US units to create a Quick Two-way Control, which offers greater stability and convenience.
Yes. Only use the L (line wire), L1 (light/load wire), N (neutral wire) terminals, and leave the TW terminal unused and capped with a wire nut.
Single-Pole Switch: Controls one light from one location; typically has L, L1, N, G terminals. 3-Way Switch: Controls one light from two locations; typically has L, L1, TW, N, G terminals.

YES, but only in with-neutral wiring, and light wattage shall be aligned with device load requirement.

  1. If you want to wire it to Aqara smart light light Requirements: Zigbee mode (Aqara zigbee hub), with-neutral wiring >> use MARS tech-Smart Load
  2. If you want to wire it to third-party ecosystem's smart light Requirements: Thread mode (Aqara zigbee hub), with-neutral wiring, Relay Lock/Decouple Switch Mode >> After decoupling the Light Switch H2 US, it can be connected to a third-party platform via a Matter Bridge to control third-party smart lights.
The Light Switch H2 US is only compatible with lights that meet the power requirements. We do not recommend connecting loads other than lights.
  1. When connected to both neutral wire and live wire, no minimum load requirement.
  2. When only connected to live wire: Minimums are 5W for energy-saving bulbs, 5W for LEDs, or 5W for fluorescent bulbs. Lower-quality lights may still flicker or cause issues. Please choose fixtures carefully.
  3. Maximum load requirement: Incandescent light < 1200w Energy-saving light < 400w LED light < 400w Fluorescent light < 400w Note: If using an old-style tube lamp with a starter, please replace it with an electronic starter.
Dimensions: 119 × 74 × 42 mm (4.69 × 2.93 × 1.67 in.)
The dimensions of the AC base of Light Switch H2 US are 70.2×44.0×30.8mm. The recommended dark box should be longer than 3 inches (75mm), wider than 2 inches (50.8mm), and deeper than 2-1/8 inches (54mm).
If you experience a Bluetooth transmission timeout during protocol switching, try bringing the device closer to your phone. This should help resolve the issue by ensuring a stronger connection.

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