Aqara Philippines

FAQs

The Aqara Smart Smoke Detector uses the principle of smoke particles scattering the light. The higher the smoke concentration the more obvious the light scattering, and the stronger the generated photocurrent, which will trigger the fire alarm.
Yes, it can only perform local sound and light alarms when it is not connected to the Hub; It can realize functions such as remote alarm and smart automation when connected to a ZigBee hub.

When do I need to reset?

  1. Quickly press the mute/self-check button three
    times, and when you see the green light flashing
    three times in succession, it indicates that the
    device has started to reset;
  2. If you want to connect the device to another hub,
    please reset the device.
  1. Operation error, please add the device again
    according to the instructions in the manual or the
    app;
  2. The device is too far away from the hub, and it is
    recommended not to exceed 20 meters. Please try
    again after the device is moved closer to the hub;
  3. There is too many blocks between the device
    and the hub, and it is recommended that no more
    than two walls. Please try again after the device is
    close to the Hub;
  4. The current Hub does not support adding this
    device. For more supported Hub models, please
    contact customer service.

Possible reasons:

  1. The accessory is too far away from the Hub,
    please try to install the accessory closer to the Hub.
  2. Low battery or dead battery. Please replace the
    battery.
  3. The accessory is installed on the metal surface
    and the signal is interfered. Please avoid metal
    surface.
  1. It is only intended for indoor installation and use.
  2. It is not suitable for installation in areas such as
    kitchens that are prone to non-fire smoke and
    steam.
  3. It is not suitable for installation in bathrooms
    and areas that are prone to moisture.
  4. Keep a distance of 1.5 m or more between the
    detector and ventilators, air conditioners, or vents.
  5. Keep a distance of 0.5 m or more between the
    detector and walls or beams.
  6. There should not be any obstructions within a
    horizontal distance of 0.5 m around the detector.
  7. It should be installed horizontally. However, if it
    is really necessary to install it at an angle, the
    angle of inclination should be no more than 45
    degrees.
  8. Do not install the detector in environments with
    temperatures below -10°C or above 55°C.
  9. It is recommended to install the detector with
    screws.
    10. When using the adhesive sticker to install the
    detector, the installation surface must be cleaned
    in advance to ensure that the surface the adhesiv
  1. Cooking fumes or steam can trigger a false
    alarm.
  2. Humid weather that causes condensation can
    trigger a false alarm.
  3. The use of incense, electronic mosquito
    repellers, etc. can trigger a false alarm.
  4. Air freshener sprays or insecticides can trigger a
    false alarm.
  5. The accumulation of large amounts of dust on
    the inside of the detector can trigger a false alarm.

Press the mute/self-check button on the surface of
the device; Or enter the APP and click the "Mute"
Page 5
button on the homepage of the device to stop the
alarm sound.

  1. When the sound is muted in the case of a fire
    alarm, the alarm sound will stop for about 80
    seconds.
  2. When the sound is muted in case that the sensor
    is faulty or the battery is low, the alarm sound will
    stop for about 8 hours.
  1. The detector uses a CR17450 lithium manganese
    battery.
  2. The battery can be used for about 10 years
    under normal circumstances, however it may
    slightly differ depending on the environment the
    detector is used in.
  1. Low battery: The yellow light flashes once every
    48s, and beeps once every 48 seconds;
  2. Failure: The yellow light flashes 3 times every
    48s, and beeps 3 times every 48 seconds;
  3. Fire alarm: The red light flashes once every
    second, and beeps once every second, and there is
    a pause every three times;
  4. Associated alarm: The red light flashes once
    every 4 seconds, and beeps every 1 second, and
    there is a pause every three times;
  5. Normal monitoring: No lighting and no beeps.

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