Doorbell Camera G400

1. Go to the product's App settings page, select "Device settings" and then "RTSP Configuration", enable the RTSP function to activate the ONVIF protocol, allowing you to search for and add this device on third-party clients via ONVIF protocol.
2. The default screen display ratio of NVR is 16:9, while the doorbell's output screen is 3:4. If the NVR does not support adjusting the display ratio, the screen will fill the display window by default, causing image distortion, which is not an Aqara device issue.
3. AI functions such as motion Detection and Person detection are not supported. The NVR can view live preview and recording Timeline.

1.The silicone plug on the back of the doorbell is an auxiliary waterproof accessory designed for field-terminated RJ45 connectors. If using pre-terminated Ethernet cables with larger molded connectors, the silicone plug may be omitted without affecting overall waterproof performance. 2. Please ensure that the length of the Ethernet cable between the doorbell and the PoE power supply device is ≤100 meters. It is recommended to use a Category 5e (CAT5E) or higher-grade Ethernet cables

The lower the installation height of the doorbell, the smaller the blind spot at the bottom. The recommended installation height is 1.3-1.4m (i.e., the vertical distance from the top edge of the doorbell to the ground). When the installation height is 1.3m, the bottom view blind spot is approximately 0.4m

No, the outdoor doorbell and indoor chime of this product use RF433/RF315 MHz narrowband signal communication and cannot send voice data, so they do not support playing custom ringtones on the indoor chime.

The doorbell's vertical viewing angle is 137°, horizontal viewing angle is 98°, and the total diagonal viewing angle is 165°.

When already connected to a Wi-Fi network, if you insert an Ethernet cable for PoE connection, the doorbell will prioritize obtaining power through PoE and achieving wired communication, and the Wi-Fi wireless connection will no longer be active.

This product does not have Hub functionality and does not support connecting sub-devices.

1. The doorbell supports free local AI detection functions such as motion detection, person detection, and virtual fence.

2. The doorbell also supports cloud AI functions including package recognition, face recognition, pet detection, and vehicle detection after purchasing a HomeGuardian plan.

3. In infrared night vision mode, the target's color information is lost, which will affect some AI recognition and detection performance, therefor it cannot guarantee 100% recognition accuracy.

1. When connecting to NAS via SMB service, you need to insert a microSD card into the doorbell first, and ensure that the doorbell and NAS server are on the same LAN

2. When connecting to NAS via RTSP, no microSD card is required, but the NAS server needs to support RTSP service, and ensure that the doorbell and NAS server are on the same LAN